This UC Today article explores how human-in-the-loop approaches strengthen agentic AI adoption in the enterprise. It highlights the balance between autonomy and accountability. Reach out to Capgemini to discuss how to scale AI responsibly.
What is the shift in enterprise IT infrastructure strategy for 2026?
In 2026, the strategy for enterprise IT infrastructure is shifting from a cloud-first approach to a hybrid-by-design model. Organizations are focusing on workload-right placement, balancing public cloud, private cloud, on-premises, and edge environments based on factors like cost, performance, and compliance. This transformation is expected to see over 40% of leading enterprises adopting hybrid computing paradigms into critical business workflows by 2028.
How is cost management evolving in enterprise IT?
Cost management in enterprise IT is evolving into a continuous operational discipline, particularly as AI workloads introduce unpredictable consumption patterns. FinOps is expanding beyond cloud billing to encompass total technology spend, including AI infrastructure costs and engineering accountability for efficiency. By 2027, organizations may face up to a 30% increase in underestimated AI infrastructure costs, making clear visibility into spending essential for justifying future investments.
What role does resilience play in IT operations for 2026?
Resilience is becoming a core design principle in IT operations, moving beyond just disaster recovery. Organizations are embedding resilience into infrastructure design, backup architectures, and incident response workflows. With the average cost of a ransomware incident reaching $4.4 million, mature IT organizations are investing in systems that can degrade gracefully and recover quickly, rather than striving for unrealistic uptime perfection.
Sign in with LinkedIn