Achieving growth while maintaining operational efficiency can be challenging. This customer story shows how Joos used Microsoft Copilot to automate workflows, reduce manual tasks and improve collaboration across their teams. Read the company's story to uncover practical strategies for scaling your operations and contact Capgemini to learn how Copilot can support your goals.
How does Joos use Copilot for Microsoft 365?
Joos utilizes Copilot for Microsoft 365 to streamline meetings, optimize presentations, and improve communication across its global team. This includes generating meeting recaps with notes and action items, which has reshaped how they structure meetings. Additionally, Copilot aids in creating branded sales pitches and drafting emails, allowing employees to work more efficiently and effectively.
What challenges does Joos face with its global team?
Joos faces challenges related to time zone differences, with some team members being up to 13 hours apart. This necessitates detailed meeting notes for those who cannot attend. Additionally, language barriers require translation of documents and communications, which has historically been time-consuming and prone to inaccuracies.
What benefits has Joos experienced since adopting Copilot?
Since adopting Copilot, Joos has improved team collaboration and efficiency, particularly in communication across time zones and languages. The tool has enabled faster email responses, more personalized interactions with customers, and streamlined onboarding processes. Overall, it has provided the team with more time to focus on strategic tasks as they expand into new markets.
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